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All inquiries will be answered by email as soon as possible. Please make sure to include all of your contact information, including phone numbers, so we can contact you by phone if neccessary.

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To file a new Mishandled Baggage Reports call +1 (888) BAGGAGE (+1 (888) 224-4243) or visit Note: this number will not have detail on any existing baggage reports.

For any detail on any existing Mishandled Baggage Reports please visit or email with your MBR# in the subject line.
For customers or general questions please contact us at:
For travel agents, please contact us at:

Thank you!

Blue Ribbon Bags Customer Service Team